Category Archives: Field Engineering and Logistics

Get Connected with VPNs for Secure Remote Access

Choose the best VPN for your business needs and work from wherever you are. In today’s inter-connected world, companies of all sizes rely on VPNs (Virtual Private Networks) to ensure secure, dependable access to business assets for employees in various locations. Whether the VPN is seamlessly connecting multiple offices together or is providing the growing…

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Should You Ever Accept a Counter Offer?

You put in your notice, and your current employer counter offers. Now what? A lot of time and effort goes into looking for your next work home. You spend tons of time thinking about making a change, countless hours searching online, more hours doing research on different companies, networking and getting referrals from friends and…

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Internet Connectivity Options: Choosing the Best Solution for Your Business

Businesses today have a plethora of Internet connectivity options available to them – which, interestingly, can make choosing one that much harder. Whether you’re using Internet for business operations, such as with eCommerce, or you’re using it internally with video conferencing and IP phone systems, Internet connectivity is a non-negotiable business requirement. In fact, one…

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7 Key Characteristics of a Successful Field Engineer

Developing these essential traits can help ensure a promising future for any aspiring field engineer Whether you are a field-based engineer traveling to support servers, network equipment, infrastructure or desktop support, there are key skills and abilities that are absolutely essential to being successful and achieving a high level of customer satisfaction. While every support…

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Simple Steps to Successful Vendor Management

Vendor management is quickly becoming a focal point for businesses, but when dispersed teams are involved, communication and coordination challenges often arise. Manage this relationship more efficiently with a few simple steps. More than ever, organizations are looking at ways to streamline the vendor management process. But before it can be simplified, a few things…

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The Hidden Costs of Multi-Vendor Management

Working with multiple, locally-sourced vendors may seem a better solution than flying central staff from location to location, but when it comes to ROI, there is a third, more profitable and far more streamlined option. When multiple sites need technical support, it is easy to assume that paying a local vendor at each location is…

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4 Signs Your Engineers are Spending Too Much Time on Break-Fix

Break-fix is inevitable in any corporate IT environment and is an essential element of a nimble, responsive department. However, when your engineers spend too much time spinning their wheels or working on the same bugs, defects or tickets over and over again, you’ve got a problem that will likely impact business as a whole if…

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4 Key IT Decisions in a Successful Office Migration

An office migration is a logistical nightmare no matter what, but especially for IT departments. If the information technology networks, systems or vendors run into snags, business can come to a grinding halt. Unfortunately, it is not uncommon in even a moderately well-planned migration for everyone to show up on Monday and have the services…

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